Hardwiring Flow Systems and Processes for Seamless Patient Care edition by Kirk Jensen Thom Mayer Professional Technical eBooks
Download As PDF : Hardwiring Flow Systems and Processes for Seamless Patient Care edition by Kirk Jensen Thom Mayer Professional Technical eBooks 
You know you have great healthcare providers. But are your systems and processes letting them maximize the time they spend with patients?
It's a deeply important question. Even the best, most talented, most compassionate healthcare providers are only as good as the context in which they practice. Organizations must set them up to do their best possible work. Only when patients flow smoothly through the care process can physicians, nurses, and other care providers execute their tasks efficiently and effectively.
Hardwiring Flow Systems and Processes for Seamless Patient Care, by Drs. Thom Mayer and Kirk Jensen, delves into one of the most critical issues facing healthcare leaders today. Patient flow. Essentially, it means patients spend exactly the right amount of time at every juncture in their journey through an organization—just enough time to maximize their clinical outcomes in the most cost-effective manner.
The authors' first book, Leadership for Smooth Patient Flow, won the 2008 James A. Hamilton Award from the American College of Healthcare Executives. Hardwiring Flow extends and updates the principles of this work and integrates its concepts with Studer Group principles. Drs. Mayer and Jensen bring the industry's richest experience to this subject—a subject that, historically, has not been as clearly defined as healthcare leaders might wish.
Readers will learn
Why patient flow helps organizations maximize the "Three Es" Efficiency, Effectiveness, and Execution
How to implement a proven methodology for improving patient flow
Insights for improving flow's "teammates"—patient safety, customer service, risk management, and more
Why it's important to engage physicians in the flow process (and how to do so)
How to apply the principles of better patient flow to emergency departments, inpatient experiences, and surgical processes
What the future of patient flow will look like—and how to start preparing for it right now
Of course, better clinical outcomes must be at front and center of all change. But leaders cannot ignore financial impact, either (especially these days). And as the authors of this book assert, organizations that master flow not only provide better care and reduce the likelihood of litigation, they also attract and retain the best possible talent. In short, they enjoy a decided competitive advantage in the healthcare market.
Hardwiring Flow Systems and Processes for Seamless Patient Care edition by Kirk Jensen Thom Mayer Professional Technical eBooks
This series of books produced by the Studer Group are some of the very best business books I have ever read. If you're involved in business administration or are considering an administrative position do yourself a favor and read these books. You'll be glad that you did.Product details
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Hardwiring Flow Systems and Processes for Seamless Patient Care edition by Kirk Jensen Thom Mayer Professional Technical eBooks Reviews
Very useful and practical advice. I am in charge of process improvement at a medium sized hospital and found this helpful. Studer doesn't necessarily invent something completely new (there is a lot of rebranding of established ideas) but it is worth a read for sure.
Great book for anyone involved with improving ED/OR/IP flow. Good examples with clear cut strategy
This is a great book to see ways of incorporating LEAN principles typically used in manufacturing, in healthcare. Highly recommended.
Very helpful in understanding an approach to leading a team with the focus of improved flow in the ED and throughout the hospital.
This is an excellent book I highly recommend for any hospital leader with responsibility for improving flow and patient satisfaction in the Emergency Department. The book is packed with lots of practical, actionable improvement ideas that have proved successful. Particularly useful for those organizations with staff stuck in the "not built here" syndrome. I'm looking to make it one of the key guides for our transformation.
I'm not sure who this book was written for...front line staff, middle managers or executives...but it doesn't suffice for any of them. It lacks detail for those looking to improve flow. The authors repeatedly refer to their "toolkit", but fail to adequately describe the nature of the tools or their use. For example, queueing theory and demand-capacity management are cited. The tools benefits are discussed, but there's no description of how you use them in practice. What good does that do you? Now I have to go buy another book! As a practitioner, this hasn't helped me in the least. (Cynically, maybe the point is to introduce them as consultants. Pay them to use the tools.) From an executive's viewpoint, the book is way to long for the amount of unique content it provides. It's another one of those publications with 10 pages of useful content squeezed into a 295 page book. There's a reason why this is so much cheaper than other books on patient flow. But even at its lower price, its not a bargain.
Great book for helping process and flow in the ED
This series of books produced by the Studer Group are some of the very best business books I have ever read. If you're involved in business administration or are considering an administrative position do yourself a favor and read these books. You'll be glad that you did.
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